This guide explains how to sign in to Uphold, common reasons a login may fail, steps for account recovery, and practical security tips.
How to Sign In
- Open your browser and go to uphold.com or directly to the login page uphold.com/login.
- Enter the email address associated with your Uphold account.
- Type your password exactly (passwords are case-sensitive) and click Sign in.
- If you have Two-Factor Authentication (2FA) enabled, supply the code from your authenticator app or SMS.
Tip: If you regularly use multiple devices, consider enabling a trusted device list so you don’t need to re-authenticate every time.
Common Login Problems & Troubleshooting
- Forgot password: Use the "Forgot password?" link on the login page to request a reset email.
- Wrong email: Confirm you’re using the exact email registered with Uphold; check for typos.
- 2FA locked out: If you lost access to your authenticator or phone, use backup codes (if you saved them) or follow account recovery steps below.
- Account temporarily locked: Multiple incorrect attempts can trigger a lock. Wait 15–30 minutes and try again or follow recovery steps.
- Browser issues: Clear cache, try an incognito/private window, or use another browser/device.
Safety reminder: Never share passwords, 2FA codes, or screenshots of verification messages with anyone claiming to be support unless you verified their identity from the official Uphold site.
Account Recovery & 2FA Reset
If you cannot log in because you forgot credentials or lost 2FA access, follow these steps:
- Use the password reset link on the login page to receive a reset email.
- If you have lost your authenticator app, locate your saved backup codes or device where the authenticator remains installed.
- When backup options are not available, begin the account recovery flow from the Uphold login page. You will likely be asked to confirm identity with government ID and a selfie, depending on account settings and regulatory requirements.
If you still need help, contact Uphold support through the official site’s help center — avoid unofficial support channels to prevent scams.
Security Best Practices
- Enable 2FA with a time-based authenticator app (recommended) rather than relying on SMS.
- Use a unique, strong password — preferably from a reputable password manager.
- Keep recovery codes stored securely offline (not in email or screenshots on your phone).
- Enable device notifications and review account activity regularly for unrecognized logins.
Official Links & Support
Official site: https://uphold.com
Login page: https://uphold.com/login
For support and help articles, visit Uphold’s help center from their website.